Delivery

DELIVERY CHARGE

All UK orders are FREE of charge!

We also ship worldwide for only £8+ extra, please note most shipments will cost upwards of £16+  however we are happy to cover the rest.

ORDER PROCESSING

Once an item is purchased, all orders will be processed, packaged up and sent within 24 hours (except Sundays where Royal Mail do not operate).

DELIVERY TIME

All orders placed will be sent using tracking 48 or 24 via Royal Mail, unless different arrangements are made prior to purchase. Tracking codes are available upon request. Shipping times (after dispatch) are as follows:

UK 1-3 working days 
Europe 3-5 working days 
Worldwide 5-7 working days

All orders made after 16:00 GMT have no guarantee of being shipped same day due to a small team having to do all aspects of the business and not always being in the warehouse. If you require it next day or by a certain date please contact us via Instagram or Email to check if it is possible prior to order.  Please allow for an extra few days during busy times (ie Christmas and Black Friday).

DELIVERY GUARANTEES

We will not take responsibility for any orders that do not arrive due to incorrect shipping addresses given, however, any other parcels that do not arrive will be claimed against refunded, please allow 10 working days before contacting us as we cannot make any claims before then. Any orders over the value of £300 will be sent with Royal Mail Tracked 24.
Please note we take arrival of the product via tracking systems to be proof of delivery, if your item still has not arrived despite it showing as arrived, please check with neighbours, your house members and your local postman before contacting Royal Mail directly. We reserve the right to take successfully delivered tracking and signature of the product as confirmation of receiving the item, our liability ends there.